FAQ'S

FAQ

Got a question or need help? Babe, we've got you.

General

Give me the downlow on 2AM

2AM London is for sassy, strong-minded, independent, fashion-conscious people that know what they want - and they want to look good! Our gel polish is about being in control. We didn’t just want to create a collection of gel polish colours that looked awesome -- we made them so you feel empowered when wearing them too.

how many colours do you stock?

We currently stock 84 gel polishes in our 7 core collections.

do you run a brand ambassador program?

YES QUEEN! We love supporting nail techs who support us. Want to be a part of the #2AMCREW send us an email to hitmeup@2amlondon.com or DM us on Insta.

Can you provide MSDS sheets?

We sure can babe, just get in touch with our customer service team on hitmeup@2amlondon.com

do you offer samples?

No babe, unfortunately not.

Products

ARE 2AM LONDON GEL POLISHES PURE GEL?

2AM London gel products are 100% gel.

Are your products vegan friendly and cruelty free?

100%. 2AM London products are 100% vegan and are not tested on animals.

Do i need to use a base & top coat with 2am gel polishes?

Always use a Base Coat & Top Coat for a longer lasting manicure. Apply First Base Base Coat, apply 2 thin coats of your chosen gel polish shade then finish with your fave 2AM London Top Coat.

Can use 2am london gel polish with other brands top & base coat?

We don't advise this. Here's why 2AM London products have been formulated to work exclusively together. Using our formula with other products may not give you the desired results you expect resulting in your many not lasting 2-3 weeks.

How long will a 2am london gel polish mani last?

2AM gel polishes last around 2-3 weeks.

How long does 2am london gel polish take to cure?

We're quicker than your ex babe, just 30 seconds.

Do 2AM London gel polishes contain HEMA, and what percent?

Our 2AM London gel polish range has recently become HEMA free, which means we still have stock of HEMA lines and will be filtering through the new stock. By the end of 2022 we expect to have the full range available in HEMA free. Depending on the gel polish shade chosen the percentage of HEMA ranges between 30-42%.

If you wanted to place an order for the HEMA free range please contact us - hitmeup@2amlondon.com.

Is 2AM London Hypoallergenic?

We're in the process of changing over all of our gel polishes to HEMA free. Once this transition is complete the brand will be completely hypoallergenic, we expect completion of the HEMA transition by the end of 2022. If you want to check specific gel polish shades contact us on hitmeup@2amlondon.com.

where do i need to store 2am london products?

Keep all products away from heat and avoid light. Store gel polish and nail products in a dry, cool place.

do you offer samples?

No babe, unfortunately not.

Technical

What Do I Need To Perform A 2AM Gel Manicure

180 Grit file, 220/280 buffer, Base coat, Cuticle pusher,Top coat, Cuticle oil, LED Lamp.

I'm A Beginner! What's The First Thing To Do For My Gel Mani?

Follow our step by step guide -

What’s The Best Nail File To Use For My Nails?

Shape nails with 180 nail file, and use 220/280 nail file to take shine off natural nails.

Tips To Get my mani Perfect?

- SEAL THE DEAL! Always cap your free edge.

- PUT THE NAIL FILE DOWN! Don’t over file your natural nails.

- LOCK IT DOWN! Always finish your gel manicure with a 2AM Top Coat.

- THINK THIN! Use thin coats when applying gel.

How Do I Remove 2AM Gel Polish?/ What Happens After I Soak It Off?

Etch the shiny top coat with your 2AM nail file and then soak nails for 10 minutes in acetone. After 10 minutes use a 2AM 180 grit nail file to take off any excess gel. Buff natural nails until smooth, and then apply cuticle oil.

What Products Do I Need To Apply 2AM Glitter?

All you need is a 2AM Base Coat and gel polish Top Coat and a nail art brush depending on design

How Do I Apply Glitter To Gel Nail

There are 2 ways to apply 2AM Glitter:

1. Encapsulate under a Gel Polish Top Coat :- First apply a layer of either a 2AM Base Coat or Gel polish shade and then cure for 30 seconds , apply glitter to desired design and then apply your 2AM Gel Top Coat.

2. Sugaring :- First apply a layer of either a 2AM Base Coat or Gel polish shade and then cure for 30 seconds, apply 2AM Gel polish Top Coat but do not cure before adding 2AM Glitter, then apply desired Glitter design on top of top coat layer. After adding Glitter cure for 30 seconds and dust off any excess glitter

Professional & Salon

I am a nail pro, can i purchase 2am products?

100%. 2AM London can be used by anyone! You can purchase online or set up an account with our customer service team, just head to our contact us page for info.

i am a salon, how do i stock 2am products?

You can purchase online or set up an account with our customer service team, just head to our contact us page for info.

can i purchase the whole 2am london gel polish collection?

Absolutely! You can purchase the whole collection online or set up an account with our customer service team, just head to our contact us page for info.

Do i need to use a base & top coat with 2am gel polishes?

Always use a Base Coat & Top Coat for a longer lasting manicure. Apply First Base Base Coat, apply 2 thin coats of your chosen gel polish shade then finish with your fave 2AM London Top Coat.

Do 2am london offer marketing materials/posters etc?

Yes! We love that you want to show off the 2AM brand. Contact our customer service team for info on these at hitmeup@2amlondon.com.

Support

i need help with my order

Our customer service team are on hand Monday - Friday 8:30am - 5pm drop them an email to hitmeup@2amlondon.com or give them a call on 01827 280080.

i need to change my address, who do i contact?

You can change your address via your online account once you've logged in or you can drop our customer service team an email to hitmeup@2amlondon.com.